About Gowave

Gowave is a lightweight and flexible livestreaming platform designed for real-time video and voice interaction. Our platform empowers creators to connect with their audience, share engaging content, and build a thriving community.

 

Key Features

Engage and Grow
Interact with your followers and expand your audience through dynamic livestreaming experiences.

 

Express with Stickers
Enhance your conversations with a wide variety of stickers to match every emotion.

 

Share in Live Square
Post photos and moments to showcase your creativity and attract more followers.

 

Earn from Virtual Gifts
Generate income by receiving virtual gifts from your supporters during livestreams.

GoWave and its affiliates (hereinafter referred to as “we”) recognize the importance of protecting your personal information. We have established this Privacy Policy to clearly explain how your information is collected, used, and protected. We encourage you to read it carefully before using our livestream system and related services, so you can make informed decisions.

 

This Privacy Policy will help you understand:

 

1. We collect and use your personal information strictly in accordance with this Policy. Your acceptance of the Privacy Policy does not mean we will collect your personal data indiscriminately or without specific purpose.

 

2. When you use or enable related features or services, we will collect and use relevant information necessary for providing these functions or services. Unless the data is essential for basic business operations or legally required, you may refuse to provide it without affecting other functionalities or services. We will specify in the policy which information is necessary.

 

3. If you do not log in to an account, we will use device identifiers to support basic notification functions. If you are logged in, we will use your account information for notifications.

 

4. To help you discover more friends, we may request access to your contacts.

 

5. We respect your right to choose. If you do not wish to be recommended to others, you may turn off this function at any time under “Me > Settings > Privacy Settings” .

 

6. Permissions for contacts, precise geolocation, camera, microphone, and photo album are not enabled by default. These will only be accessed with your explicit consent and only when required for specific features or services. You may also withdraw your consent. Even if authorized, we will not collect your data when the feature does not require it.

 

7. This policy applies to your access and use of our products and services via the  livestream system apps (including lite versions), official website, and software development kits (SDKs) and application programming interfaces (APIs) used by third-party websites and applications.

 

Below you will find a detailed explanation of how we collect, use, store, transfer, share, and protect personal information, as well as how you may access, correct, delete, or withdraw authorization. Key clauses regarding your personal information rights are highlighted in bold.

 

 

1. How We Collect and Use Personal Information

We collect information that you actively provide during service use, as well as information generated through automated means during feature usage or service engagement:

 

1.1 Registration, Login, Authentication

 

1.1.1 Registering and Logging Into an Account

a. When you register or log into the livestream system and related services, you may create an account via your mobile phone number. You can also complete your network identity profile (avatar, nickname, password). This information is collected to help you complete registration. You may also optionally provide gender, birth date, location, and personal bio.

b. You may log in using a third-party account, authorizing us to access your public profile information (such as avatar, nickname, and other authorized info) to bind it to your system account. This allows you to directly log in and use the product and services. When logging in via third-party accounts, certain required information may be temporarily written to or read from your clipboard for the purpose of login only and will not be used to collect private information.

 

1.1.2 Authentication

When using identity verification features or services, you may be required to provide real identity information (real name, ID number, phone number, etc.) as required by laws and regulations. Some of this information is sensitive personal data. You may refuse to provide it, though this may prevent access to certain services, but will not affect the use of other features or services.

 

1.2 Playback and Browsing

a. To ensure the quality of content recommendations and suggest videos and related information that may interest you, the livestream system may collect necessary log information.

b. The log information includes:

• Your operational behavior information: clicks, follows, favorites, searches, browsing, shares

• Information you actively provide: feedback, posts, likes, comments

• Geolocation data: including precise geolocation collected via GPS, WLAN access points,  Bluetooth, and base stations, as well as approximate location based on network information such as base station, IP, and WLAN

c. Precise geolocation is considered sensitive personal information. If you refuse to provide it,  we will not recommend content based on your precise location. This refusal will not affect your access to other features of the system.

d. We may display or recommend local content (such as in your city or district) based on your approximate location.

 

1.3 Publishing and Interaction

 

1.3.1 Content Publishing

a. When you post videos, images, or comments, we will collect and display the content you post along with your nickname and avatar.

b. When using the image/video publishing feature, we will request access to your camera, photos, and microphone. Refusal to grant these permissions will disable this feature but will not affect other functionalities.

c. When using the "Nearby" feature or publishing location-based content, we may request your precise location and collect location data for display. If you deny access to precise location, we  may infer your city/district from your IP address. You can also manually add location tags when posting.

d. When enabling livestreaming or similar features, you may be required to undergo real-name facial recognition as per laws and security requirements. This process may involve collection of your real name, ID number, and facial feature data by us or certified third-party providers. This is sensitive information; you may refuse to provide it, which won't affect use of other functions.

These data will only be used for legal or verification purposes and not for any other purpose without your express consent.

e. We may collect information about you that is indirectly provided by other users, such as comments, posts, or audio/video uploads involving your information.

f. To improve upload speed and experience, your videos may be temporarily uploaded to our  servers before you click "publish." If you cancel or fail to upload, we will immediately delete them.

g. We may locally use facial feature data to offer effects like face stickers. Unless otherwise  stated and authorized, we will not upload, store, or share this data.

 

1.3.2 Social Interaction

a. When you follow accounts, browse, comment, like, or share, we collect this interaction data and the accounts you follow.

b. To help you manage friends, we may create and maintain your friend list as necessary.

c. Group chats: when using group features, group chat data will be stored accordingly.

d. When interacting with friends, communication data may be collected to support system functionality.

e. Camera access is required to scan QR codes for adding friends. This permission is sensitive. If refused, this feature is unavailable, but other features remain unaffected.

f. Calendar access is required for setting reminders for videos, livestreams, or events. Once granted, we access your calendar to help you schedule and receive notifications.

g. When using the system's messaging feature, your online activity status may be displayed to friends, and you may also see their status.

h. We may recommend friends to you based on phone numbers, contacts, follows, and fans.

i. We may request contact list access. The contact data will be encrypted and used to recommend friends. Contact data is sensitive, and refusing access only affects this feature and  not general usage. If another user has uploaded contact data containing your number, we may  recommend each other accordingly.

j. Based on precise location, we may recommend nearby users. This is also sensitive personal  data. Refusal will disable this feature but not affect other functions.

 

1.3.4 Notifications

You acknowledge and agree that we may send multiple types of messages (e.g., alerts, verification codes, research invitations) to your contact information provided during product/service use (e.g., phone number). We may also send marketing messages (via SMS or  phone calls) about features, services, or events you might be interested in. If you prefer not to receive such information, you can unsubscribe via SMS or by contacting us directly.

 

1.4 Search

When using our search service, we collect your search keywords and logs. For better results, some of this data may be temporarily stored locally to show suggestions and history.

 

1.5 Operations and Security

 

1.5.1 Operational Safety

We strive to offer a safe and reliable environment and high-quality services.

 

1.5.2 Device and Log Information

 

a. To ensure operational quality and system security, we may collect data such as your device  model, OS version, IMEI, unique device ID, MAC address, IP, WLAN, Bluetooth, base station, software version, network type/status/quality, operation logs.

b. To prevent malicious use and ensure efficient operation, we may also collect installed apps or running processes, crash logs, performance stats, app usage frequency, and app source.

c. We may use account, device, and service logs, along with data from partners (if legally permitted or authorized), for security, identity verification, and threat detection.

 

1.6 Sharing and Activity Participation

When you share or receive content, or participate in activities, we may read your clipboard to identify command codes, share links, or event tokens to support jump-links, sharing, and other features.

 

1.7 Statistical Analysis

To analyze data such as user retention, activation, and app performance, we may temporarily read clipboard data for attribution analysis. We will not collect your personal privacy  information.

 

1.8 Changes to Purpose of Personal Data Usage

As our services evolve, new features may be added. If the new features are directly or reasonably related to existing ones, personal information collection will follow the original purpose. If the purpose changes significantly, we will notify you again and request your consent.

 

1.9 Legal Exceptions for Data Collection Without Consent

Please note, we may collect and use your personal data without consent under the following circumstances, per laws and national standards:

a. Matters relating to national security or defense

b. Matters involving public safety, public health, or major public interest

c. For criminal investigation, prosecution, trial, or enforcement

d. To protect the life, property, or vital rights of yourself or others when it's difficult to obtain consent

e. Information you publicly disclose

f. Information collected from legally public sources (e.g., news reports, government announcements)

g. As required to sign or fulfill a contract per your request

h. Necessary to maintain software and service stability and security (e.g., bug detection) i. For legitimate news reporting

j. For academic research conducted in the public interest, where results are anonymized k. Other situations as stipulated by law

Important: If information cannot identify you personally (alone or in combination), it is not  considered personal data. If it can identify you once combined, it will be treated as personal information for the duration of that use.

 

2. How We Use Cookies and Similar Technologies

Cookies and device identifiers are commonly used technologies across the internet. When you use the livestream system and related services, we may send one or more Cookies or anonymous identifiers to your device to collect and identify usage information.

We promise not to use Cookies for any purpose other than those stated in this Privacy Policy. We mainly use Cookies and similar technologies for the following:

 

2.1 Ensuring Product and Service Security and Efficiency

We may set authentication and security-related Cookies or anonymous identifiers to verify if you are securely logged in or to prevent fraud or unauthorized behavior. These technologies also

help improve service efficiency and speed.

 

2.2 Improving Ease of Access

These technologies may help you avoid re-entering personal information or search terms repeatedly (e.g., by remembering searches or form input).

 

2.3 Personalized Recommendations

a. We may use these technologies to understand your preferences and habits, conduct data analysis, and recommend content or features you might be interested in. They also help

optimize ad selection.

b. On the sharing page of the livestream system, Cookies may be used to log browsing activities, troubleshoot issues (like crashes or delays), and explore better service solutions.

 

2.4 Clearing Cookies

Most browsers offer the option to clear cache and cookies. You can manage this in your browser's settings. However, clearing cookies may disable services or features that rely on them.

 

3. How We Share, Transfer, and Disclose Personal Information

3.1 Sharing

 

3.1.1 Sharing Principles

a. Authorized Consent: We do not share your personal information without your consent, unless the information is anonymized and the third party cannot re-identify you. If the third party uses the data beyond the scope of authorization, they must seek your consent again.

b. Legal, Legitimate, and Minimally Necessary: Shared data must be for legitimate purposes  and limited to what is necessary.

c. Security and Prudence: We will assess the third party's purpose and security measures. We require them to comply with legal agreements and monitor their SDKs and APIs to protect data security.

 

3.2 Transfer

a. We will not transfer your personal information to any third party without your express consent.

b. If our business undergoes a merger, acquisition, or asset transfer, your personal data may be transferred. We will ensure the successor entity continues to protect your data under this policy or will seek your re-consent if protection cannot be guaranteed.

 

3.3 Public Disclosure

a. We do not disclose your personal information publicly unless required by law or with your explicit consent. When we do, it will follow industry-standard security protocols.

b. If we issue a public penalty or report against fraudulent accounts, we may disclose related account information.

 

3.4 Legal Exceptions for Sharing, Transfer, and Disclosure Without Consent

According to laws and national standards, we may share, transfer, or disclose your personal data without your consent in the following scenarios:

a. Related to national security or defense

b. Related to public safety, public health, or major public interest

c. Related to criminal investigations, trials, or enforcement

d. To protect your or others' significant legal rights, such as life or property, when consent is difficult to obtain

e. Information you made publicly available

f. Personal information collected from public sources such as news reports or government disclosures

 

4. How We Store Personal Information

 

4.1 Storage Location

In accordance with applicable laws and regulations, personal information collected and generated during our operations will be stored within Hong Kong.

Currently, we do not transfer this information outside of Hong Kong. If international transfers become necessary, we will comply with relevant Hong Kong legal requirements or obtain your consent in advance.

 

4.2 Storage Period

We will retain your personal information only for the duration necessary to provide the livestream system and its services.

Content you post (including comments, likes, and related data) will be retained until you delete it, withdraw it, or cancel your account.

When the retention period ends, or when you request deletion, we will delete or anonymize your personal data, unless otherwise required by law.

 

5. How We Protect Personal Information

a. We place great importance on the security of your personal information and will take reasonable technical and administrative measures to protect it from unauthorized access,  disclosure, misuse, modification, damage, or loss.

b. We use encryption, anonymization, and other industry-standard techniques to protect your personal data, and implement robust security systems to guard against malicious attacks.

c. We have established a dedicated security team, comprehensive security management systems, and internal data security procedures. Only authorized personnel may access your personal information, and we regularly audit our data security practices and technologies.

d. Despite our efforts and compliance with industry standards and laws, please understand that  no internet transmission or system can be 100% secure, and we cannot guarantee the absolute  security of your information. However, we will make every effort to ensure its protection.

 

6. Managing Your Personal Information

We respect your right to control your personal information and provide multiple ways to access, correct, delete, withdraw consent, deactivate your account, file complaints, and manage privacy settings to ensure the security of your data.

 

6.1 Manage Personalized Recommendations

 

6.1.1 Control Information Reception

Recommendation features may use non-human decision-making (e.g., algorithms) to push content. If you are not interested in specific recommendations, you may long-press a video and tap “Not Interested” to filter them out. This gives you more control over your experience.

 

6.1.2 Subscription Settings

Followed content is based on accounts you manually subscribe to. You can follow or unfollow accounts freely.

 

6.1.3 Revoke or Modify Permissions

Some features require your data to function. If you revoke consent, we will stop providing the related service and stop processing the associated data. Your revocation will not affect prior data processing conducted with your consent.

 

6.2 Access, Delete, or Correct Your Personal Information

 

6.2.1 Access Account Information

You may access your avatar, username, profile, gender, birthday, and region via:  Me > Edit Profile

 

6.2.2 View, Edit, or Delete Information

a. Visit Me > My Works to view/delete your uploaded videos

b. Visit Me > Likes to view/delete liked content

c. Visit Following to see the accounts you follow; click “Following” again or visit the account's profile to unfollow

d. Go to Me > Settings > Account & Security to access: 

• Your Livestream System ID and code

• Bound phone number

• Third-party accounts

• Password management

• Real-name authentication information

• Logged-in device information

Note: Some initial registration details (e.g., verified name/ID) cannot be modified for security reasons. If necessary, contact us via email, and we will verify your identity and assist accordingly.

 

6.3 Deleting Your Account

You can request to delete your account via: Me > Settings > Personalization Settings

Before deletion, we will verify your identity, account security, and device status.

Please note: Account deletion is irreversible. Once deleted, we will remove or anonymize your information unless otherwise required by law.

We will process your account deletion request within 1 working day.

 

6.4 General Provisions for Minors

a. If you are under 18 years old, you must read and agree to this Privacy Policy under the guidance of your parent or guardian before using the livestream system and services.

b. In compliance with relevant Hong Kong privacy laws, we protect minors' personal information.  We will only collect, use, share, or disclose such data with legal permission, guardian consent,  or if necessary for minor protection.

If we discover that a minor's personal information was collected without verifiable guardian consent, we will promptly delete it.

We also maintain strict rules on collecting and using minor data. You may refer to the "Child/Teen Usage Guidelines" for more details.

c. If you are a guardian of a minor and have questions regarding their data, please contact us using the information in this Privacy Policy.

 

7. Special Protection for Minors

(Note: This subsection supplements Section 6.4 and may serve as an internal legal note or classification.)

We continue to implement enhanced protective measures specifically tailored to minors, in accordance with applicable Hong Kong regulations, to ensure their data is handled with the  highest level of care.

 

8. Revisions and Notifications of the Privacy Policy

a. To provide you with better services, the livestream system and its related services may undergo periodic updates and changes. We may revise this Privacy Policy accordingly.

These revisions are an integral part of this Privacy Policy and hold the same legal effect.

 

We will not reduce your rights under the currently effective version of this Privacy Policy without your explicit consent.

 

9. Contact Us

 

If you have any questions, concerns, complaints, or requests regarding our policies or the handling of your personal information, please contact us at Email: cswegowave@gmail.com

 

 

 

This User Service Agreement (hereinafter referred to as the “Agreement”) is entered into between you (hereinafter referred to as the “User”) and GoWave and its affiliates (collectively, the “Company”), governing your access to and use of the GoWave multi-user livestream system, including related features, functions, websites, applications, and services (collectively referred to as the “Services”).

 

By registering, accessing, or using any part of the Services, you confirm that you have read, understood, and agreed to be bound by the terms of this Agreement. If you do not accept these terms in full, you must not use the Services.

 

1. Acceptance of Terms

1.1 This Agreement constitutes a legally binding contract between the User and the Company.

1.2 The Company may amend or update this Agreement from time to time. Changes will become effective upon posting, and continued use of the Services after such updates constitutes your acceptance of the revised Agreement.

1.3 It is your responsibility to regularly check this page for updates. If you do not agree to the changes, you must immediately stop using the Services.

 

2. Account Registration and Usage Rules

2.1 To access certain features of the Services, you may be required to create an account. You agree to:

• Provide true, accurate, current, and complete information during registration;

• Maintain and promptly update the information to ensure its accuracy and completeness.

 

2.2 You are solely responsible for all activities conducted through your account. You must keep your login credentials confidential and notify the Company immediately of any unauthorized access.

 

2.3 You agree not to:

• Use another person’s identity to register an account;

• Sell, transfer, or sublicense your account without written permission from the Company;

• Use the system for any unlawful or unauthorized purposes.

 

2.4 The Company reserves the right to suspend or permanently terminate any account that is found to be in violation of this Agreement or engaged in activities deemed abusive, fraudulent, or harmful to the system or other users.

 

3. User Content and Conduct

3.1 The User may generate, upload, post, or share content (including but not limited to text, images, audio, video, or interactive materials) through the Services (“User Content”).

 

3.2 You agree not to publish or transmit any User Content that:

 

• Contains pornography, obscenity, nudity, or sexually explicit material;

• Depicts violence, fighting, weaponry, or encourages illegal activities;

• Defames, harasses, threatens, or infringes on the rights or privacy of others;

• Contains hate speech, discriminatory remarks, or incitement based on race, gender, nationality, religion, or sexual orientation;

• Contains unauthorized advertising, promotional materials, or spam.

 

3.3 You grant the Company a worldwide, non-exclusive, royalty-free license to use, display, reproduce, or distribute your User Content solely for the purpose of operating and improving the Services.

 

3.4 The Company reserves the right to monitor, screen, remove, or disable access to any User Content that it deems to be in violation of this Agreement or harmful to the Services.

 

4. Intellectual Property

4.1 All intellectual property rights in and to the Services—including but not limited to software, source code, design, trademarks, logos, content, documentation, and other proprietary materials—are owned or licensed by the Company.

 

4.2 You agree not to:

• Copy, modify, adapt, translate, or create derivative works from the Services;

• Decompile, reverse engineer, or attempt to extract the source code of any part of the system;

• Use the Company’s name, logo, or trademarks without prior written consent.

 

5. User Responsibilities and Security

5.1 Users must use the Services in a lawful, respectful, and secure manner. You agree not to:

• Attempt to gain unauthorized access to other users’ accounts or data;

• Introduce viruses, trojans, malware, or use automated systems (bots, scripts) that may disrupt or overload the platform;

• Interfere with the normal functioning or integrity of the Services;

• Use the Services for commercial or broadcast purposes without prior written consent from the Company.

 

5.2 The Company will implement reasonable technical and organizational measures to ensure the security of user data, but cannot guarantee complete protection against all security threats.

 

6. Third-Party Services and Advertisements

6.1 The Services may contain links to third-party websites, services, or advertisements. These are provided for convenience only and do not constitute an endorsement.

 

6.2 Any interaction, transaction, or communication between you and such third parties is solely your responsibility. The Company is not liable for any loss or damage resulting from such interactions.

 

7. System Availability and Updates

7.1 The Company may update, modify, or suspend the Services at any time to enhance performance, improve security, or comply with legal obligations.

 

7.2 While we strive to maintain uninterrupted access to the Services, we do not guarantee availability or performance, and the Services may be subject to occasional downtime for maintenance or upgrades.

 

8. Privacy and Data Protection

8.1 The Company is committed to protecting user privacy and handling personal data responsibly and lawfully.

 

8.2 Your data will be processed in accordance with our Privacy Policy and relevant data protection regulations. You have the right to access, correct, or delete your personal data by contacting us through designated channels.

 

9. Suspension and Termination

9.1 The Company may, without prior notice, suspend or terminate your account and access to the Services if:

• You breach any provision of this Agreement;

• You violate any laws or regulations applicable to the Services;

• Such action is requested by regulatory or law enforcement authorities;

• Your use of the Services poses a risk to the Company, its users, or the public.

 

9.2 Upon termination, your right to access the Services will immediately cease, and the Company may delete or deactivate your account and associated content without liability.

 

10. Limitation of Liability

10.1 To the extent permitted by applicable law, the Company shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Services;

• Any content posted by other users or third parties;

• Unauthorized access, loss, or alteration of your data despite reasonable security measures.

 

11. Governing Law and Dispute Resolution

11.1 This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

 

11.2 Any disputes arising from or relating to this Agreement shall be submitted to the exclusive jurisdiction of the courts in Hong Kong.

 

12. Miscellaneous

12.1 If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

 

12.2 This Agreement constitutes the entire understanding between the User and the Company and supersedes all prior or contemporaneous communications and agreements.

 

12.3 The headings in this Agreement are for convenience only and shall not affect the interpretation of any provision.

If you have any questions, concerns, complaints, or requests regarding our policies or the handling of your personal information, please contact us at: cswegowave@gmail.com